Madison Clement
Rockport
Summary
Compassionate and highly dedicated professional with experience supporting high-needs individuals in educational, crisis stabilization, and behavioral health settings. Skilled in crisis intervention, de-escalation, and trauma-informed support, with certification and district-level training in Safety-Care Crisis Prevention and Intervention as well as CRMA medication administration. Known for building strong, trusting relationships, collaborating effectively with multidisciplinary teams, and remaining calm and effective in high-pressure environments. Successfully implements individualized behavior plans and interventions to support student success and increase access to general education settings. Recognized for strong work ethic, attention to detail, and reliability, with a genuine passion for helping others and an eagerness to continue growing in healthcare.
Overview
7
7
years of professional experience
Work History
Day Treatment Teacher
RSU 13
Thomaston, ME
09.2025 - Current
- Managed and de-escalated highly challenging student behaviors in a therapeutic day treatment setting while maintaining a safe and supportive learning environment.
- Utilized trauma-informed practices and therapeutic interventions to support student regulation, crisis prevention, and emotional growth.
- Certified in Safety-Care Crisis Prevention and Intervention, implementing safe de-escalation and physical safety procedures when necessary.
- Served as the district Safety-Care Trainer, training school staff in crisis prevention, de-escalation strategies, and safe intervention techniques.
- Utilized individualized behavior plans, de-escalation strategies, and targeted interventions to successfully increase student regulation, engagement, and participation in general education classroom settings.
Server
Fresh and CO and 13 Oak
Camden/Rockland ME
06.2024 - Current
- Delivered exceptional customer service in high-volume, fast-paced restaurant environments known for elevated service standards.
- Successfully managed a large number of tables simultaneously while maintaining accuracy, efficiency, and strong guest satisfaction.
- Recognized as a dependable and highly trusted team member relied upon during high-volume shifts and demanding service periods.
- Demonstrated strong problem-solving skills and professionalism while managing customer concerns and adapting quickly to unexpected situations.
Ed Tech III
MSAD 28
Rockport, ME
09.2019 - 06.2025
- Supported students with significant behavioral, emotional, and academic needs, including students unable to consistently remain in general education classrooms.
- Developed individualized support plans based on direct observation, student strengths, behavioral patterns, and therapeutic rapport to improve student success.
- Successfully re-engaged students in academic and school-based activities, including students initially resistant to participation or school involvement.
- Collaborated closely with classroom teachers, administrators, special education teams, clinicians, and families to implement individualized behavioral and academic supports.
- Certified in Safety-Care Crisis Prevention and Intervention, implementing safe crisis management strategies to maintain student and staff safety.
- Served as a district Safety-Care Trainer, providing staff training in crisis prevention, behavior management, and safe intervention practices.
Crisis Counselor
Sweetser
Rockport, ME
05.2020 - 07.2022
- Provided direct support to adults experiencing acute mental health crises in a therapeutic residential/crisis stabilization setting.
- Fostered a safe, supportive, and therapeutic environment while building trusting, positive relationships with residents.
- Assisted clients with daily living skills, including meal preparation, routines, and activities that supported stability and independence.
- Supported individuals in identifying and planning realistic, step-by-step goals for recovery, discharge planning, and future success.
- Certified in CRMA (Certified Residential Medication Aide) and safely administered medications in accordance with provider orders and established protocols.
- Coordinated communication with medical providers, pharmacies, and treatment teams regarding medications, prescriptions, and client care needs.
- Conducted daily client intakes, gathering relevant information and supporting smooth admissions into the crisis unit.
- Obtained and documented vital signs while monitoring client well-being and identifying concerns requiring further medical attention.
- Demonstrated strong crisis intervention, de-escalation, and problem-solving skills while maintaining professionalism in high-stress situations.
Education
High School Diploma -
Camden Hills Regional High School
Rockport, MEElementary Education - Special Education
Grand Canyon University
Phoenix, AZSkills
- Empathy and therapeutic relationship-building
- Critical thinking
- Crisis intervention & de-escalation
- Calm and effective under pressure
- Strong interpersonal and communication skills
- Exceptional multitasking in fast-paced environments
- Trauma-informed and emotionally responsive care
- Safety-Care Crisis Prevention & Intervention (Trainer)
- High attention to detail and accuracy
- Adaptability and flexibility
- Dependability and strong work ethic
- Initiative and willingness to learn
Timeline
Day Treatment Teacher
RSU 13
09.2025 - Current
Server
Fresh and CO and 13 Oak
06.2024 - Current
Crisis Counselor
Sweetser
05.2020 - 07.2022
Ed Tech III
MSAD 28
09.2019 - 06.2025
High School Diploma -
Camden Hills Regional High School
Elementary Education - Special Education
Grand Canyon University