Madison Cobb
Citrus Springs,Florida
Summary
Skilled at jumping into to different food service roles, including delivery, cashier and food preparation, to support team needs. Good relationship-building, problem-solving and conflict management skills. I am driven to work efficiently and accurately to maximize team success and serve quickly. Learning new processes quickly in fast-paced environments and contributing help where necessary to keep service flowing smoothly is always a main strive within a workplace for me.
Overview
3
3
years of professional experience
Work History
Cashier/Line Server
Fresh Kitchen
08.2022 - Current
- Took customer orders and prepared take-out items.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Server/ Busser/Food Runner
Amy's On The Avenue
02.2022 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Front Desk Receptionist
Work It Out Fitness
02.2022 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed all tasks in compliance with company policies and procedures.
Paper Work Assistant
Dr. Patel Office
06.2020 - 07.2020
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Front Desk Receptionist/ Cashier/ Dockhand
Twin Rivers Marina
07.2022 - Current
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Organized items on shelves to help customers locate products easily and quickly.
Education
Associate of Arts - Business Administration
Santa Fe College
Gainesville, FL12.2023
High School Diploma -
Crystal River High School
Crystal River, FL05.2022
Skills
- Special Requirements
- Food and Drink Garnishing
- Opening and Closing Procedures
- Food Quality Standards
- Understanding Customer Needs
- Information Protection
Timeline
Cashier/Line Server
Fresh Kitchen
08.2022 - Current
Front Desk Receptionist/ Cashier/ Dockhand
Twin Rivers Marina
07.2022 - Current
Server/ Busser/Food Runner
Amy's On The Avenue
02.2022 - 04.2022
Front Desk Receptionist
Work It Out Fitness
02.2022 - 04.2022
Paper Work Assistant
Dr. Patel Office
06.2020 - 07.2020
Associate of Arts - Business Administration
Santa Fe College
High School Diploma -
Crystal River High School
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