Madison Cofer
Apollo Beach
Summary
Hardworking professional with proven relationship building and time management skills in fast paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long term loyalty.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Beef 'O' Brady's
Riverview
10.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness of tables and dining areas during service.
- Upsold specials and high margin items increasing the average check
- Greeted and seated guests, managed menus and daily specials to create positive first impressions.
- Operated Toast systems, processed payments, and maintained accurate cash handling procedures.
- Managed busy service periods efficiently, serving up to multiple patrons per hour.
Deli Associate
Winn Dixie
Riverview
06.2022 - 04.2024
- Prepared deli items according to customer specifications and store standards.
- Maintained cleanliness and organization of deli display cases and work areas.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Developed training materials for new team members to enhance onboarding processes.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
Education
East Bay High School
Gibsonton, FLSkills
- Customer service
- Order processing
- Cash handling
- Menu management
- Time management and multitasking
- Memory for orders and regulars
- Suggestive selling
References
References available upon request.
Timeline
Server/Bartender
Beef 'O' Brady's
10.2024 - Current
Deli Associate
Winn Dixie
06.2022 - 04.2024
East Bay High School