Madison Collins
Sault Ste. Marie,MI
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Server/Bartender
Moloneys Alley
Sault Ste. Marie, Michigan
08.2022 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Prepared and served beverages, ensuring quality presentation and taste.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Zorbas
Sault Ste. Marie, Michigan
08.2016 - 08.2019
- Handled customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
- Maintained cleanliness and organization of dining and service areas.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Ojibwe Charter School
Brimley, MI06-2016
Skills
- Customer service
- Beverage preparation
- Team collaboration
- Time management
- Effective communication
- Adaptability to change
- Sales techniques
- Exceptional customer service
- Money handling
- Conflict resolution
- Resilience under pressure
- Strong work ethic
- Customer relationship management
- Communication skills
- Problem solving
- Adaptability
Timeline
Server/Bartender
Moloneys Alley
08.2022 - Current
Server
Zorbas
08.2016 - 08.2019
High School Diploma -
Ojibwe Charter School