Marketing Coordinator
3 Years 4 MonthsFat Ox Public Insurance Adjusters | 04.2023 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Analyzed project specifications to develop accurate cost estimates for materials and labor.
- Collaborated with project managers to ensure alignment between budget forecasts and project goals.
Social Media Intern
2 MonthsItty Bitty Farmhouse | 03.2023 - 05.2023
- Created engaging content to catch attention of potential customers.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
- Optimized social media content for maximum engagement and reach.
Sales Associate
1 Year 7 MonthsSaslows Jewelers | 08.2021 - 03.2023
Information Technology Assistant/Website Manager
5 MonthsLenoir Rhyne University | 08.2022 - 01.2023
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Configured hardware, devices and software to set up work stations for employees.
Website Designer
5 MonthsLenoir Rhyne University | 08.2022 - 01.2023
- Illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
- Furnished research and materials based on up-to-date web design standards.
- Advised client on web site marketing and funnel strategies based on comprehension of SEO and web best practices.
Sales Associate
2 Years 4 MonthsThe Switzerland Inn | 06.2019 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Front Desk Receptionist
2 Years 4 MonthsSwitzerland Inn | 06.2019 - 10.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Waitress
2 Years 3 MonthsThe Switzerland Inn | 06.2019 - 09.2021
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.