Madison Cornett
Lexington,KY
Summary
Proven team collaborator and problem-solver, I excelled at Joellas by enhancing customer satisfaction and maintaining high service standards. Recognized for a strong work ethic and exceptional time management skills, I effectively trained peers at Main Event, contributing to a positive and efficient work environment. My ability to multitask and keen attention to detail have consistently improved operational flow and team dynamics.
Professional in hospitality industry, bringing valuable experience and results-oriented mindset. Known for fostering team collaboration and adapting to changing needs. Skilled in conflict resolution and maintaining welcoming atmosphere, with strong focus on guest experience and operational efficiency.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Joellas
Lexington, KY
06.2023 - 08.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Certified Trainer
Main Event
Lexington, KY
03.2023 - 06.2023
- Served as a role model for peers, recognized by management for exemplary performance.
Game Room Attendant
Main Event
Lexington, KY
03.2023 - 06.2023
- Assisted customers with redeeming tickets or points for prizes in a friendly manner.
- Maintained game equipment, including performing routine maintenance tasks.
- Enhanced customer experience by ensuring a clean and safe gaming environment.
Front of House
Raising Canes
Lexington, KY
08.2022 - 01.2023
- Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.
- Facilitated smoother kitchen operations by maintaining clear communication between back and front of house.
Drive Thru
Burger King
Lexington, KY
06.2022 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Froster
Nothing Bundt Cakes
Lexington, KY
08.2020 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Floated between all jobs
Education
Tates Creek High School
Lexington, KY05.2024
Skills
- Strong work ethic
- Team player attitude
- Problem-solving
- Positive demeanor
- Team collaboration
- Multitasking and organization
- Attention to detail
- Time management
- Clear communication
- Conflict resolution
- Punctuality and reliability
- Training and mentoring
Accomplishments
I won an Outstanding Services Hospitality Student award in high school.
Timeline
Front of House Employee
Joellas
06.2023 - 08.2024
Certified Trainer
Main Event
03.2023 - 06.2023
Game Room Attendant
Main Event
03.2023 - 06.2023
Front of House
Raising Canes
08.2022 - 01.2023
Drive Thru
Burger King
06.2022 - 07.2022
Froster
Nothing Bundt Cakes
08.2020 - 03.2022
Tates Creek High School