MADISON CORONA
Tucson,AZ
Summary
Independent and detail-focused professional with strong problem-solving skills, adept at analyzing complex issues and developing effective solutions. Highly organized and reliable, consistently delivering high-quality results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Supervisor
Starbucks
03.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Maintained a clean and organized workspace for optimal productivity and safety
- Led and assigned regular training for employees including safety training, equipment training, and job-specific training
- Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement
- Lead and motivate a team of baristas to ensure efficient and high-quality service, maintaining Starbucks standards and creating a positive work environment
Animal Enforcement Officer
City of Houston
04.2022 - 02.2023
- Ensured consistent application of laws and regulations across diverse contexts by adhering strictly to established protocols
- Enhanced public safety by conducting thorough investigations and enforcing regulations
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints
Bartender
Brickyard Counter and Bar
01.2021 - 05.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
Barista
Starbucks Coffee
09.2020 - 03.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Maintained a clean and organized workspace for optimal productivity and safety.
Detention Officer
Brunswick County Sheriff's Office
04.2018 - 02.2020
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates' well-being and facility security
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Bar Manager
Oz the Experience/ Celebrations Nightlife
01.2019 - 03.2020
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons
- Mentored and trained staff members to ensure exceptional customer service standards
- Kept alcoholic beverages well-stocked and organized to meet expected demands
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers
911 Telecommunications
Brunswick County Sheriff's Office
04.2018 - 11.2018
- Assessed and prioritized emergency situations and assigned resources using sound, independent judgment
- Accessed federal and local law enforcement information databases, obtained information regarding criminal history and relayed such information to field staff
- Maintained contact with field units, accounted for location and status, tracked records of field calls and verified safety of field team members.
General Manager
Blok Taco
11.2016 - 04.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels
- Trained and guided team members to maintain high productivity and performance metrics
- Reduced food waste through better inventory management and portion control, leading to increased profitability
- Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality
Education
Bachelor of Science: Ecology And Conservation Biology -
Arizona State University
Tempe, AZ01.2026
Detention Officer Certification Course -
North Carolina Justice Academy
Bolivia, NC01.2019
Culinary Arts
Cape Fear Community College
Wilmington, NC2016
High School Diploma -
El Dorado High School
Placerville, CA01.2013
Skills
- Cash Handling
- Training and mentoring
- Staff Management
- Operations Management
- Policy Enforcement
- Priority management
- Expectation setting
- Time Management
- Multitasking
- Attention to Detail
- Excellent Communication
- Adaptability
Locations
Tucson, Arizona
Languages
Spanish
Professional Working
Timeline
Supervisor
Starbucks
03.2023 - Current
Animal Enforcement Officer
City of Houston
04.2022 - 02.2023
Bartender
Brickyard Counter and Bar
01.2021 - 05.2021
Barista
Starbucks Coffee
09.2020 - 03.2021
Bar Manager
Oz the Experience/ Celebrations Nightlife
01.2019 - 03.2020
Detention Officer
Brunswick County Sheriff's Office
04.2018 - 02.2020
911 Telecommunications
Brunswick County Sheriff's Office
04.2018 - 11.2018
General Manager
Blok Taco
11.2016 - 04.2018
Bachelor of Science: Ecology And Conservation Biology -
Arizona State University
Detention Officer Certification Course -
North Carolina Justice Academy
Culinary Arts
Cape Fear Community College
High School Diploma -
El Dorado High School