Madison Couch

CASHIER DESCRIPTION

• Greeted customers entering store and responded to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash and credit card transactions with exceptional accuracy levels.
• Built relationships with customers to encourage business.
• Maintained a balanced cash drawer, ensuring accurate amounts at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted customers with returns and refunds.
• Restocked and organized gift card merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with inquiries and provided exceptional service.
• Answered questions about store policies and addressed customer concerns.
• Resolved customer complaints professionally.
• Provided efficient and accurate cash transactions.

FOH DESCRIPTION

• Bagged food with speed and accuracy to ensure customer satisfaction
• Quickly prepared a variety of drinks from fountain drinks to desserts, such as Frosted Coffees and Milkshakes, adhering to procedures and food safety guidelines
• Stocked all of Front of House stations, such as Desserts, Drinks, Bagging, Stuffing, and Cash Register, to their fullest extent, ensuring the team would be supplied for times such as lunch and dinner rush.
• Ran out food on trays and in bags, maintaining balance and exceptional appearance of food