Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Crispin

Ada

Summary

Adept at training staff and resolving customer issues promptly, ensuring satisfaction and loyalty. Skilled in computer applications and adaptable to diverse work environments. Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Overview

8
8
years of professional experience

Work History

Housekeeping

Self Employed Services
Ada, OK
11.2023 - Current
  • Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
  • Sustained a clean and organized work environment through diligent housekeeping practices.
  • Established trust with clients through consistent punctuality, reliability, discretion, and professionalism while performing housekeeping tasks.
  • Followed sanitation and good housekeeping practices.
  • Maintained high guest satisfaction ratings by ensuring timely completion of all housekeeping tasks.

Team Member

Chickasaw Nation Arcade
Ada, OK
06.2022 - 03.2023
  • Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
  • Collaborated with team members to maintain cleanliness and organization of work areas.
  • Provided support in food preparation, adhering to safety and hygiene standards.
  • Engaged with customers, addressing inquiries and promoting menu items effectively.
  • Executed cash handling procedures accurately during peak service hours.
  • Trained new staff on operational protocols and customer service techniques.
  • Implemented inventory management practices to minimize waste and optimize supply levels.
  • Adapted quickly to changing demands, enhancing team performance during busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.

Shift Leader

McDonald’s
Ada, OK
03.2021 - 12.2021
  • Monitored sales performance and encouraged upselling techniques among staff.
  • Conducted regular performance evaluations to support employee development initiatives.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Shift Leader

McDonald’s
Duncan, OK
05.2020 - 01.2021
  • Supervised crew members to ensure efficient operations during peak hours.
  • Trained new employees on safety protocols and operational procedures.
  • Managed inventory levels, reducing waste through effective stock rotation.
  • Implemented quality control measures to enhance customer satisfaction.
  • Resolved customer complaints promptly, improving overall dining experience.

Team Member

Chickasaw Nation Arts and Humanities
Ada, OK
05.2019 - 08.2019
  • Executed thorough art inventory assessments pre- and post-art markets and competitions.
  • Compiled and organized artist information in Excel spreadsheets prior to each market and competition.
  • Facilitated art market setup processes to enhance operational efficiency.
  • Managed artist support during markets, ensuring timely breaks and meal provisions.
  • Assisted supervisor in executing out-of-town assignments.
  • Collaborated with supervisor to conduct interviews with elders for Chickasaw Elders Project.

Crew Member

Chickasaw Nation Airport
Ada, OK
05.2018 - 08.2018

(Summer job during school year)

  • Cleaned and maintained the cleanliness of the planes.
  • Used remote controlled pulling machine to bring planes back into the hangar.
  • Signaled pilots during parking and taxiing.

Education

GED -

Chickasaw Nation Adult Learning
Ada, OK

No Degree - Cybersecurity

TryHackMe
Online

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Attention to detail
  • Flexible schedule
  • Computer skills
  • Creativity and innovation
  • Goal setting and achievement
  • Complex Problem-solving

Timeline

Housekeeping

Self Employed Services
11.2023 - Current

Team Member

Chickasaw Nation Arcade
06.2022 - 03.2023

Shift Leader

McDonald’s
03.2021 - 12.2021

Shift Leader

McDonald’s
05.2020 - 01.2021

Team Member

Chickasaw Nation Arts and Humanities
05.2019 - 08.2019

Crew Member

Chickasaw Nation Airport
05.2018 - 08.2018

GED -

Chickasaw Nation Adult Learning

No Degree - Cybersecurity

TryHackMe