Madison Deleon
Burnet,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
HEB Grocery Store
Burnet, TX
05.2023 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified customer age requirement for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find store items.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Built and maintained productive relationships with employees.
- Worked closely with front-end staff to assist customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Accepted cash and credit card payments, issued receipts and provided change.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Childcare Provider
Boys and Girls Club
Burnet, TX
01.2021 - 07.2023
- Cared for children in institutional settings.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Helped develop motor skills through active playtime activities like running, jumping.
- Guided children through engaging and productive activities to foster fun learning environment.
- Communicated with parents about daily activities and any concerning behaviors.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Maintained daily records of activities, behaviors, meals, and naps.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Observed and monitored children's play activities.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Maintained a clean and organized play area.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Education
GED -
Homeschool
Burnet, TX06-2025
Skills
- Customer Engagement
- Cash handling
- Time management
- Inventory management
- Team collaboration
- Effective Communication
Certification
- tabc
- food handlers
References
References available upon request.
Timeline
Cashier
HEB Grocery Store
05.2023 - Current
Childcare Provider
Boys and Girls Club
01.2021 - 07.2023
GED -
Homeschool