Madison DeMarcus
Milton,FL
Summary
I have been with the same company for the last eight years working in two different branches as well as owning a branch for three years. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background is in increasing profits, reducing costs and transforming customer service standards. I am experienced in leading and supervising operational and sales teams.
Overview
8
8
years of professional experience
Work History
Owner
R&R Home Systems
08.2020 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Managed multiple priorities independently and with a team.
Sales Manager
Elevated Technologies
06.2019 - 08.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Sales Manager
Pure Home Systems
09.2016 - 06.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Education
High School Diploma -
Milton High School
Milton, FL05.2011
Skills
- User Data
- Evaluating Experience and seeking opportunities for improvement
- Assisting business partners, researchers and designers
- Assisting with defining project objectives
- User experience design
- Project Management and Development
- Researching, compiling and documenting data and business processes
- Interpreting requirements into executable design solutions
- Knowledge and experience mapping experiences and customer journeys
- Knowledge and experience with design thinking principles and techniques
- Effective research, analytical and problem solving skills
- Effective skill in using data communications storage
- Effective skill maintaining accuracy and attention to detail while meeting deadlines
- Effective verbal and written communication skills
- Effective word processing and spreadsheet software skills
Timeline
Owner
R&R Home Systems
08.2020 - Current
Sales Manager
Elevated Technologies
06.2019 - 08.2020
Sales Manager
Pure Home Systems
09.2016 - 06.2019
High School Diploma -
Milton High School
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