Madison Dixon
Summary
Multitasking Veterinarian Assistant who's empathy and compassion bring a nurturing and kind energy to your hospital, offering great work ethic with excellent job attendance. Animal lover with over 4+ years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning and growing my ever expanding knowledge of veterinary medicine.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Lakewood Veterinary Hospital
01.2023 - 10.2023
- Restrained pets of all sizes and temperament
- Obtained TPR, efficiently and accurately
- Documenting my findings in a patient's health records
- Explained common vaccines and vaccine protocols to clients
- Collected and prepared samples for outside laboratory analysis
- Prepared medication, vaccines, serums, or treatments as prescribed by veterinarians
- Assisted in taking radiographs, ultrasounds, and echocardiograms
- Nail trims for feline, canine, avian, rodent, reptile, and swine.
- Obtained skin scrape, ear cytology, fine needle aspirate for analysis
- Filled prescriptions for patients and educated clients on the correct use and any potential side effects
- Obtained blood samples from patients (Feline/Canine/Reptile)
- IV catheter placement
- Administering medication (subcutaneous, intramuscular, intravenous)
- Pre-anesthetic and post-anesthetic monitoring
- Preparing and sterilizing surgical equipment.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Groomed and bathed animals to maintain hygiene and appearance.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Assisted veterinarian during medical, surgical, and diagnostic procedures.
- Observed animals for signs of distress or illness.
- Assisted with euthanasia procedures humanely and compassionately to minimize suffering.
Veterinary Assistant (promoted Within)
VCA Aspenwood Animal Hospital
12.2019 - 01.2023
- Restrained pets of all sizes and temperament
- Obtained TPR, efficiently and accurately
- Documenting my findings in a patient's health records
- Explained common vaccines and vaccine protocols to clients
- Assisted in preparing estimates for procedures and discussed financial commitments with clients in line with hospital financial policies
- Collected and prepared samples for outside laboratory analysis
- Prepared medication, vaccines, serums, or treatments as prescribed by veterinarians
- Assisted in taking radiographs
- Nail trims for feline, canine, avian, rodent, reptile, and swine
- Comfortable administering medication and/or treatment to animals (subcutaneous, intramuscular, intravenous, oral)
- Obtained skin scrape, ear cytology, and FNA's for analysis
- Filled prescriptions for patients and educated clients on the correct use and any potential side effects
- Obtained blood samples from patients (Feline/Canine)
CSR P
VCA Aspenwood Animal Hospital
04.2019 - 12.2019
- Assisted in scheduling appointments for patients, in person, electronically, or by telephone
- Educated clientele about preventative medications, vaccines, and preventative wellness plans offered by VCA; and affiliate companies
- Address and attend to clients and patients in an engaged and diligent manner
- Collected fecal and urine samples from clients' patients; and submitted them for analysis
- Professional and Efficient communication with clients, and faculty
- Documented daily register totals, reports, and deposits
- Collected payment, Issued Refunds, and discounts
- Submitted and Handled Insurance claims for patients
- Mitigate clients, and escalate to administration as needed
- Documented all verbal and electronic communication.
Order Picker
Amazon fulfillment
10.2018 - 04.2019
- Organizes warehouse items from the shelves based on number, size, color, quantity, and quality requirements
- Operates handling equipment and ensures safety regulations are met
- Loads delivery vehicles with customers products following safety procedures
- Operates scanners to ensure the customers proper order is picked and inventory is managed accurately
- Works in vendor returns solving customer problems
- Evaluates packages based on returns from customers, damages, or improperly labeled products
- Achieves over 110% in productivity and quality every week.
Night Shift Manager
Jimmy Johns
01.2018 - 10.2018
- Managed a staff of approximately 5 to 10 employees
- Assigned as the one responsible for the ordering, processing, storing, and issuing of all food, labor, equipment, and cleaning supplies for the unit
- Forecasted food items and supplies needed for the weekly and monthly demand
- Estimated how much food would be utilized during shift
- Ensured a minimum loss from waste or theft
- Audited previous shift's systems and procedures for 100% integrity and completeness
- Educated customers about products offered, and best catering options to exceed their expectations
- Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products based on the amount of people and budget
- Served customers in a timely and efficient manner while maintaining the utmost customer satisfaction
- Handled and resolved elevated customer complaints to ensure a comfortable environment
- Executed last minute resolutions for customers.
Education
High School Diploma -
Endeavor Academy
Centennial, Co06.2016
Skills
- Lab Operations
- Emergency and Preventive Care
- Animal Safety
- Surgical Procedures and Support
- Medication Administration
- Client Education
- First Aid
- Immunization Administration
- Post-Surgical Monitoring
- Equipment Sterilization
- Proper Animal Restraint
- Attention to Detail
- Prescription Filling
Timeline
Veterinary Assistant
Lakewood Veterinary Hospital
01.2023 - 10.2023
Veterinary Assistant (promoted Within)
VCA Aspenwood Animal Hospital
12.2019 - 01.2023
CSR P
VCA Aspenwood Animal Hospital
04.2019 - 12.2019
Order Picker
Amazon fulfillment
10.2018 - 04.2019
Night Shift Manager
Jimmy Johns
01.2018 - 10.2018
High School Diploma -
Endeavor Academy
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