Hi, I’m
Madison Dombrowski
Mohnton,PA
Summary
Compassionate professional dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
8
years of professional experience
2
Certification
Work History
All D’anjolell Memorial HomesBroomall, PA
Licensed Funeral Director
07.2017 - Current
Job overview
- Manages phone inquiries by documenting messages and offering assistance
- Efficiently handled a wide range of clerical duties including routine and specialized requirements.
- Implemented efficient systems for managing various types of data
- Develop business, financial, and analytical skills essential for professional growth
- Established and maintained trusting relationships with clients, enabling a supportive atmosphere for personal development
Northampton community college
Desk Assistant
10.2019 - 01.2023
Job overview
- Implemented effective measures to reduce potential hazards
- Efficiently handled phone system operations, including call transfers and message delivery for staff members, as well as greeting all visitors with professionalism and courtesy.
- Demonstrated proactive communication skills by promptly informing supervisors of issues and working together to find effective solutions.
Northampton community college
Social Media Assistant
01.2022 - 05.2022
Job overview
- Enhanced community engagement through the implementation of educational and social initiatives.
- Maintained consistent communication with residents and parents by providing regular updates on events
- Facilitated positive interactions between residents and tolls through the organization of various games and activities.
- Successfully marketed and publicized prize winnings to entire campus
Northampton community college
Resident assistant
08.2019 - 08.2021
Job overview
- Enhanced the community atmosphere through the implementation of engaging educational and social activities
- Mediated conflicts to achieve peaceful and fair resolutions.
- Established guidelines and ensured compliance with campus housing policies
- Regularly engaged in monthly staff meetings to discuss and meet resident needs
- Demonstrated leadership by consistently adhering to college regulations and rules
- Addressed room changes, incident reports, and maintenance requests
- Assisted students in developing important life and personal care competencies
- Provided guidance to colleagues regarding career, academic, and personal matters
- Managed resident transitions and maintained positive connections
- Fostered a harmonious connection among residents and staff members
Giles and Yeckly Funeral HomeMohnton, PA
Funeral Director's Assistant
11.2016 - 05.2017
Job overview
- Arranged for clergy or officiant when requested by families.
- Managed inventory of merchandise such as urns, keepsakes, and jewelry items.
- Maintained confidentiality at all times respecting privacy rights of bereaved families.
- Provided support to families during visitation hours and funeral services.
- Updated customer database on a daily basis ensuring accuracy of information entered.
Education
Northampton Community CollegeBethlehem, PA
Associate of Applied Science from Funeral Service Education
05.2023
Governor Mifflin Senior High SchoolShillington, PA
High School Diploma
05.2019
Skills
- Team Collaboration
- Verbal and Written Communication
- Reporting and Documentation
- Calendar Management
- Time Management
- Task Prioritization
- Computer Skills
- Multi-Line Phone Systems
- Relationship Building
- Office Administration
- Public Speaking
Accomplishments
- Presented to Berks County Chamber of Commerce in March of 2017
- Funeral Service Education Vice President 2023
Certification
- Licensed Funeral Director
- Crematory Operator Certification
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Assistant
Northampton community college
01.2022 - 05.2022
Desk Assistant
Northampton community college
10.2019 - 01.2023
Resident assistant
Northampton community college
08.2019 - 08.2021
Licensed Funeral Director
All D’anjolell Memorial Homes
07.2017 - Current
Funeral Director's Assistant
Giles and Yeckly Funeral Home
11.2016 - 05.2017
Northampton Community College
Associate of Applied Science from Funeral Service Education
Governor Mifflin Senior High School
High School Diploma