Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Douglas

Navarre,FL

Summary

Proven Inspector with a history at Best Beach Getaways, showcasing exceptional attention to detail and a strong commitment to maintaining high-quality standards. Skilled in visual inspections and customer service, I excel in ensuring guest satisfaction and safety. My ability to troubleshoot and solve problems on the spot, coupled with a knack for effective communication, has consistently enhanced team performance and operational efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Inspector

Best Beach Getaways
05.2024 - Current
  • Check the maintenance in each room. And if I can fix it (changing light bulbs, batteries, etc.), then i fix it, if not (towel hanger mounts, sliding doors, etc.) then i would put it in the computer for maintenance to fix it.
  • I also check the cleans. I make sure everything is clean for the guests. If it is clean but there was something small that they missed I clean it. If it was super messy and they missed a lot I would let my manager know.

Summer Camp Counselor

Holley By The Sea Improvement Association
05.2020 - 08.2024
  • I worked here for 5 summers in a row
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Implemented camp activities fostering physical, social, and emotional growth.
  • Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
  • Administered first aid quickly to provide health and safety to campers.
  • Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Organized special events such as talent shows or field trips, creating memorable experiences for all participants.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.

Medical Receptionist

The Joint Chiropractic
01.2023 - 05.2023
  • Clean office
  • Phone calls
  • Signed up people for memberships and helped manage current members accounts as well as new members. Cancelled memberships upon request also.
  • Policy enforcement
  • Computer work: printing papers requested by members or the chiropractor, emailing customers when needed, and managing all incoming and sent emails.
  • Payment processing
  • Up kept document confidentiality and security about members visits and personal information.

Front Desk Receptionist

Planet Fitness
09.2022 - 01.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Got customers to sign up for memberships
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

Associate Of General Studies - General Studies

Pensacola State College
Pensacola, FL

Skills

  • Quality Control
  • Visual inspections
  • Inspection Reporting
  • Training and mentoring
  • Safety awareness
  • Valid drivers license
  • Technical knowledge
  • Clean Driving Record
  • Teamwork and Collaboration
  • Attention to Detail
  • Problem-Solving
  • Time Management
  • Critical Thinking
  • Documentation and Recordkeeping
  • Customer Service
  • Decision-Making
  • Excellent Communication
  • Written Communication
  • Reporting and analysis
  • Word Processing
  • Team building
  • Safety Education
  • Multitasking
  • Organizational Skills
  • Troubleshooting
  • Analytical Thinking
  • Active Listening

Certification

  • First aid
  • AED
  • CPR

Timeline

Inspector

Best Beach Getaways
05.2024 - Current

Medical Receptionist

The Joint Chiropractic
01.2023 - 05.2023

Front Desk Receptionist

Planet Fitness
09.2022 - 01.2023

Summer Camp Counselor

Holley By The Sea Improvement Association
05.2020 - 08.2024

Associate Of General Studies - General Studies

Pensacola State College

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Madison Douglas