Madison Dunham

Working as a paraprofessional I have learned true patience. my daily task include keeping track of records and books, keeping the kids safe and encourage them to be on their best behavior. Being with kids is not an easy task your faced with real challenges and stressful situations each day as well as keeping track of time for schedule change and knowing all the rules and plans for the school incase of an emergency. Each day you have hundreds of kids lives and safety in your hands.

• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
• Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
• Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

During my employment with Remedy Intelligent Staffing I was in charge of helping students who struggled with reading comprehension better understand what they were reading and improve try to help them improve their testing scores. I was also in charge of tracking their work progress and wether or not they were ready to move forward or needed to go back. I watched these students, insured their safety, and made sure they were well behaved in school. Left this job on a good terms I took my paraprofessional test and was offered a job through the school I was working at.

• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.

While being a Waitress at Cracker Barrel I was responsible for excellent customer service in an stressful environment, handling money, carrying heavy appliances, cleaning, handling food, and being in charge of back of house. Had to leave this job because I moved back home to better my career and had a new opportunity to do so.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

While working as a CSA for Caliber Car Wash I was able to work in a different environment of customer service with new experiences. I handled difficult situations, dealt with customers in person and over the phone, I handled accident reports, handled money, sold monthly wash plans, carried heavy appliances, wash and dried towels for the cars, and cleaned the tunnel and parking lot areas. I left this job on good terms, I had moved away and could no longer work for them any longer.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Collaborated with team members to achieve monthly targets and optimize workflow efficiency.

While being a Waitress I was responsible for excellent customer service even in stressful situations, handling money, carrying heavy appliances, cleaning, and handling food. Had to leave this job because my college classes interfered with my schedule at that time.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers.
• Used cash registers and credit card machines to cash out customers.