Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Madison Dunlap

Canal Winchester,OH

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Store ManagerAssistant Store ManagerShift ManagerAssociate

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Location: Canal Winchester, OH, OH
Open to relocation: No

Salary Range

$65000/yr - $200000/yr

Important To Me

Work-life balanceCareer advancementCompany CultureFlexible work hoursPaid time offPaid sick leaveHealthcare benefitsPersonal development programs401k match

Summary

Accomplished Store Manager recognized for strong problem-solving abilities and multitasking skills. Experienced in managing daily operations and developing training programs that elevate team performance and enhance customer experiences.

Overview

11
11
years of professional experience

Work History

Store Manager

Aldi
01.2023 - 01.2026
  • Managed daily store operations to meet company standards and procedures.
  • Built effective schedules and coached performance to improve productivity and morale.
  • Improved inventory control to maintain stock levels and reduce waste.
  • Trained and onboarded new employees on safety, operations, and teamwork.
  • Developed retention initiatives to increase loyalty and reduce turnover.
  • Reviewed invoices and expense reports to reduce discrepancies and ensure accuracy.
  • Strengthened customer relationships through strong communication and issue resolution.
  • Created and maintained engaging merchandise displays to drive customer interest.
    Communicated store issues to leadership with clear, detailed reporting.
  • Identified employee strengths and provided mentoring to improve performance.
  • Resolved escalated customer issues while supporting frontline team members.
  • Monitored attendance and addressed recurring issues promptly.
  • Recruited, hired, trained, and developed team members.
  • Led staff to meet productivity goals and performance metrics.
  • Delivered excellent customer service and built strong customer connections.
  • Optimized shift schedules based on traffic trends and employee strengths.
  • Promoted accountability and a high-performance culture to boost morale and retention.
  • Streamlined staff-to-management communication on policies and promotions.
  • Ensured compliance with health, safety, and company regulations.
  • Maintained store programs for quality, freshness, cleanliness, and safety.
  • Rotated merchandise and displays to support new products and promotions.
  • Conducted performance reviews and provided feedback for growth.
  • Recognized employee achievements to maintain a positive work environment.
  • Supported customers at the front end by answering product questions.
  • Managed budgets, expenses, and records to maintain financial accuracy.
  • Controlled labor costs while maintaining service standards.
  • Approved payroll submissions and supported accurate timekeeping.
  • Managed cash handling, inventory control, and opening/closing procedures.

Assistant Store Manager

Aldi
10.2020 - 01.2023
  • Supervised daily operations to ensure compliance with Aldi standards and procedures.
  • Trained and mentored team members on customer service excellence and operational efficiency.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Rotated merchandise and displays to feature new products and promotions.

Shift Manager

Aldi
01.2019 - 10.2020
  • Supervised daily store operations, ensuring compliance with `standards and policies.
  • Trained and mentored team members on customer service excellence and operational efficiency.
  • Managed inventory levels, optimizing stock replenishment to meet customer demand.

Associate

Aldi
07.2017 - 01.2019
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted in maintaining store organization and product displays to enhance shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficiency during peak hours.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.
  • Streamlined checkout process, reducing wait times and improving customer satisfaction.

Chef

Genji Go
06.2016 - 10.2017
  • Streamlined food preparation processes, reducing waste and improving efficiency.
  • Trained and mentored junior chefs on culinary techniques and safety standards.
  • Collaborated with front-of-house staff to ensure seamless service delivery during peak hours.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.

Crewman

McDonald's
06.2015 - 05.2017
  • Delivered exceptional customer service, ensuring order accuracy and satisfaction.
  • Operated kitchen equipment, maintaining high standards of food safety and cleanliness.
  • Collaborated with team members to streamline workflow during peak hours.
  • Assisted in training new crew members on operational procedures and best practices.
  • Operated cash register and processed customer transactions efficiently.

Education

High School Diploma -

Watkins Memorial High School
Pataskala, OH
05.2017

Skills

  • Customer service
  • Multitasking and organization
  • Training and mentoring
  • Team building and leadership
  • Operations management
  • Recruiting and hiring
  • Strategic thinker

Timeline

Store Manager

Aldi
01.2023 - 01.2026

Assistant Store Manager

Aldi
10.2020 - 01.2023

Shift Manager

Aldi
01.2019 - 10.2020

Associate

Aldi
07.2017 - 01.2019

Chef

Genji Go
06.2016 - 10.2017

Crewman

McDonald's
06.2015 - 05.2017

High School Diploma -

Watkins Memorial High School

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