Madison Dusharm
Gouverneur ,NY
Summary
Dynamic professional with a proven track record in customer service and loss prevention, honed across roles at Save A Lot Grocery Store and beyond. Excelled in enhancing customer satisfaction and streamlining order processing, demonstrating exceptional communication skills and a keen eye for detail. Achieved significant improvements in client well-being and store efficiency.
Overview
15
15
years of professional experience
Work History
Retail Sales Associate
Save A Lot Grocery Store
09.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
Pharmacy Technician
Kinney Drugs
04.2023 - 09.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
- Counted and labeled prescriptions with correct item and quantity.
Cashier
Bobs Market
01.2023 - 04.2023
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
Babysitter
Madison Day Care Contractor
01.2010 - 12.2010
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
Home Care Consultant
Madison Contract Services
01.2010 - 12.2010
- Assisted disabled clients to support independence and well-being.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
High School Diploma -
Gouverneur High School
Gouverneur, NY06-2021
Certificate - Human Services For People
Southwest Techinal Center
Fowler New York06-2021
Skills
- Customer Service
- Display Setup
- Loss Prevention
- Order Processing
- Sanitation
- Cleaning
- Customer Service
Timeline
Pharmacy Technician
Kinney Drugs
04.2023 - 09.2023
Cashier
Bobs Market
01.2023 - 04.2023
Retail Sales Associate
Save A Lot Grocery Store
09.2021 - Current
Babysitter
Madison Day Care Contractor
01.2010 - 12.2010
Home Care Consultant
Madison Contract Services
01.2010 - 12.2010
High School Diploma -
Gouverneur High School
Certificate - Human Services For People
Southwest Techinal Center
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