Madison Eckwielen
Southgate
Summary
Dynamic and dedicated professional with experience at Meijer, excelling in customer service and multitasking. Proven ability to enhance safety and efficiency while managing curbside orders. Strong communicator with a commitment to teamwork and critical thinking, ensuring customer satisfaction through personalized service and effective problem resolution.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Curbside Shopper/Cashier
Meijer
12.2018 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Strengthened customer loyalty by providing personalized service, addressing concerns, and resolving issues promptly.
Clerk's Helper
Salem Township
11.2016 - 08.2024
- Cleaned and straightened work areas to maximize productivity and safety.
- Participated in training sessions to enhance skills and knowledge with the Clerk.
- Aided Clerk in registering new voters.
- Organized Absentee voting.
- Ensuring the safety of Ballots.
- Participated in training courses in election inspecting.
CNA Student
Resthaven Living Center
08.2019 - 11.2019
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
Education
High School Diploma -
Hamilton High School
Hamilton, MI05-2019
Skills
- Speed and efficiency
- Safety awareness
- Mobile app proficiency
- Initiative-taking
- Flexibility
- Teamwork
- Time management
- Multitasking
- Critical Thinking
- Patience
Accomplishments
- Trained and mentored new employees.
Timeline
CNA Student
Resthaven Living Center
08.2019 - 11.2019
Curbside Shopper/Cashier
Meijer
12.2018 - Current
Clerk's Helper
Salem Township
11.2016 - 08.2024
High School Diploma -
Hamilton High School
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