Madison erwin
Sebastian
Summary
Enthusiastic server with a strong background in employee training and team collaboration. Committed to improving customer engagement and order accuracy, ensuring a high-quality dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Server/Bartender
River Deck
Sebastian
02.2025 - Current
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Monitored customer needs and provided recommendations based on preferences.
- Communicated daily specials and promotions to enhance customer engagement.
Server
Walk-On's Bistreaux & Bar
Viera
09.2023 - 02.2025
- Provided prompt and attentive service to elevate customer dining experiences.
- Maintained cleanliness and organization of dining areas to promote a pleasant atmosphere.
- Trained new team members on customer service protocols and menu knowledge.
- Upsold menu items to drive sales and enhance overall dining satisfaction.
Education
Master Barber -
The Professional Salon Academy
Melbourne, FL03-2023
High School Diploma -
Eau Gallie High School
Melbourne05-2022
Skills
- Customer service
- Menu knowledge
- Table management
- Order accuracy
- Promotion communication
- Customer engagement
- Prompt on Time
- Employee training
Timeline
Server/Bartender
River Deck
02.2025 - Current
Server
Walk-On's Bistreaux & Bar
09.2023 - 02.2025
Master Barber -
The Professional Salon Academy
High School Diploma -
Eau Gallie High School