Madison Eusebio
Oceanside,CA
Summary
Dedicated and detail-oriented professional transitioning into nursing, with four years of experience in the service industry. Proven ability to manage customer service operations, resolve conflicts, and collaborate effectively in fast-paced environments. Skilled in communication, critical thinking, and ensuring exceptional guest experiences. Passionate about applying these strengths to patient care, fostering a compassionate and efficient healthcare environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
BJ's Restaurant and Brewhouse
07.2022 - Current
- Cultivate exceptional guest satisfaction by managing guest flow and coordinating with multiple departments to optimize seating efficiency and reduce wait times.
- Prepare flawless food delivery operations between kitchen and dining areas, ensuring accurate order modifications and maintaining service excellence.
- Manage multi-channel customer service operations, performing order processing while maintaining exceptional service standards and guest satisfaction.
- Memorized over 50 menu items and daily specials in order to give customized recommendations to guests. Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
Education
Bachelor of Arts - Human Development, Health Services
California State University San Marcos
San Marcos, CA05-2027
Skills
- Communicative
- Critical Thinking
- Attention to Detail
- Hard Worker
- Team Player
- Punctual
- Fast Learner
- Creative
- Strong Work Ethic
- Memory Retention
Certification
- COPE Health Scholar, Hoag Hospital Newport Beach
Timeline
Server
BJ's Restaurant and Brewhouse
07.2022 - Current
Bachelor of Arts - Human Development, Health Services
California State University San Marcos