Summary
Overview
Work History
Education
Skills
Timeline
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Madison Evans

Arvada,Co

Summary

Results-driven Sales Associate known for productivity and efficient task completion. Specialize in customer relationship management, product knowledge, and persuasive communication. Excel in active listening, problem-solving, and adaptability to meet diverse client needs and drive sales success.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks Coffee Company
Evergreen, CO
08.2021 - Current
  • Provided exceptional customer service, ensuring a positive and welcoming experience for all patrons.
  • Prepared and served a wide variety of beverages with precision, adhering to Starbucks' quality and presentation standards.
  • Maintained a clean and organized work environment, ensuring the highest level of hygiene and safety.
  • Collaborated with team members to achieve daily operational goals, and maintain efficient workflow.
  • Contributed to our Evergreen location becoming one of the top-rated in the district for service times and our personal connection scores.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Sales Associate

Sarah O. Jewelry
Denver, CO
10.2024 - 12.2024
  • Provide a world-class customer experience by greeting customers, building rapport, identifying their jewelry needs, and guiding them through a seamless purchase process.
  • Continuously expand knowledge of fine jewelry, the Sarah O. Brand and internal processes to better serve our customers with their fine jewelry and custom engagement rings buying experience.
  • Keep customers informed about relevant products, events, promotions, policies, and services.
  • Maintain an organized and clean showroom and stockroom, assisting with event preparations, seasonal transitions, and new marketing campaigns.
  • Ensure the showroom’s case displays are well-maintained by re-merchandising and straightening throughout the day, and communicate inventory levels to Sales Leadership.
  • Assist with customer orders and repairs, respond to customer inquiries, and manage phone and email communication, as well as preparing order shipments.
  • Consistently follow internal processes and procedures with accuracy.
  • Foster positive working relationships across the company.
  • Developed strong interpersonal skills, patience, and adaptability to handle various requests and challenges.
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
  • Bagged or packaged purchases and wrapped gifts.

Community Volunteer

Deer Park Methodist Church
Bailey
05.2021 - 07.2023
  • Participated in various community service projects, supporting initiatives such as food drives, outreach programs, and fundraisers
  • Assisted in organizing events and activities to foster a sense of unity and support within the congregation
  • Engaged with community members in a caring and empathetic manner, demonstrating a commitment to making a positive impact

Education

High School Diploma -

Keystone High School
Online

Skills

  • Interpersonal skills
  • Excellent communication skills
  • Excellent people skills
  • Superb time management
  • Strong work ethic
  • Reliability
  • Punctuality
  • Detail-oriented
  • Cleanliness
  • Orderliness
  • Team player
  • Collaboration
  • Display setup
  • Outgoing personality
  • Merchandising
  • Money handling

Timeline

Sales Associate

Sarah O. Jewelry
10.2024 - 12.2024

Barista

Starbucks Coffee Company
08.2021 - Current

Community Volunteer

Deer Park Methodist Church
05.2021 - 07.2023

High School Diploma -

Keystone High School

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Madison Evans