Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Medical Records Clerk
McIntosh Clinic
Thomasville, GA
07.2021 - Current
Monitored compliance with state and federal regulations regarding release of information.
Retrieved patient medical records in response to requests from authorized personnel.
Processed incoming medical records requests.
Maintained a secure filing system for confidential documents.
Updated patient files with new medical information as needed.
Scanned paper records into digital format.
Entered data into electronic health record systems.
Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Kept department clean, organized and professional.
Hostess
Chop House On The Bricks
Thomasville
12.2020 - Current
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Assigned patrons to tables suitable for needs and restaurant section rotation
Cultivated positive guest relations by managing information and orchestrating speedy seating
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
Supervised server balance and monitored table turnover to accurately seat customers
Supported servers, food runners and bussers with keeping dining area ready for every guest
Documented reservations and communicated changes to guests
Used cash registers and credit card machines to cash out customers.
Busser
GRITs
Cairo
05.2017 - 09.2018
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
Monitored dining room inventory and replenished as necessary
Assisted customers with carry-out service.
Cashier and Waiter
Maryland Fried Chicken
Cairo
10.2016 - 06.2018
Answered questions about store policies and addressed customer concerns
Kept server areas clean and stocked to increase efficiency while working tables
Used cash registers and credit card machines to cash out customers
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
Stayed up-to-date on menu changes to help customers make food choices
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.