Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Madison Felmeten

Columbia,South Carolina

Summary

Experienced in front office operations, patient relations, and chairside assistance within fast-paced dental environments. Skilled in infection control, patient education, and maintaining a sterile, safe workspace. Strong communication, time management, and organizational skills enhance workflow efficiency and contribute to excellent patient care. Dedicated to professionalism and creating a welcoming, supportive environment for both patients and staff. Dental assistant with a passion for delivering exceptional patient experiences. Experienced in managing front desk operations, scheduling appointments, and handling patient inquiries. Strong communication, organizational, and customer service skills, with a focus on creating a welcoming and efficient office environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dental Office Receptionist

Bethea Family Dentistry
Columbia, SC
07.2023 - 08.2024
  • Filed patient records accurately, ensuring up-to-date documentation of all procedures performed.
  • Performed administrative tasks such as preparing letters or memos, maintaining databases, copying documents.
  • Answered questions regarding dental procedures and recommended treatments based on individual needs.
  • Scheduled appointments and managed the office calendar to ensure efficient use of time.

Sales Associate/ Keyholder

Bath and Body Works
Columbia, SC
06.2020 - 06.2023
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.

Lab Technician

LensCrafters
Columbia, SC
06.2021 - 10.2022
  • Performed regular inspections on all equipment to ensure proper functioning.
  • Conducted daily laboratory maintenance, including cleaning and organizing.

Cashier and Sales Associate

Menards
Janesville, WI
06.2019 - 04.2020
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.

Babysitter

Joanna Peterson
Janesville, WI
06.2017 - 08.2017

Education

Associates of Applied Science - EDDA

Midlands Technical College
06.2025

University of Wisconsin-Whitewater at Rock County

Skills

  • Time management
  • Infection control
  • Telephone skills
  • Oral hygiene education
  • Dental radiography
  • Patient care
  • Dental software
  • Office administration
  • Scheduling appointments
  • Communication skills
  • Confidentiality
  • HIPAA compliance

Certification

  • American Heart Association- Healthcare Provider CPR, 06/2024
  • ICE Certification- DANB, 12/2024
  • Radiology Certification- DANB, 04/2025

Accomplishments

  • National Honor Society

Timeline

Dental Office Receptionist

Bethea Family Dentistry
07.2023 - 08.2024

Lab Technician

LensCrafters
06.2021 - 10.2022

Sales Associate/ Keyholder

Bath and Body Works
06.2020 - 06.2023

Cashier and Sales Associate

Menards
06.2019 - 04.2020

Babysitter

Joanna Peterson
06.2017 - 08.2017

Associates of Applied Science - EDDA

Midlands Technical College

University of Wisconsin-Whitewater at Rock County

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