Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Feusi

Clermont

Summary

Take-charge individual who prides herself on organization, time management and self-accountability. Dependable and detail-oriented when it comes to managing multiple projects and staying on task. Thrives in different working environments and enjoys learning new skills and committing herself fully to a company.

Overview

7
7
years of professional experience

Work History

Office Assistant

Mass Virtual
01.2024 - Current
  • Manages an office of 150+ employees to ensure day to day operations run smoothly.
  • Handles communication between multiple vendors onsite & offsite.
  • Communicates with the onsite building team to make sure the office is properly taken care of.
  • Organizes employee events.
  • Supports Business Development team with current and potential client visits.
  • Works alongside the Marketing team to place collateral orders.
  • Works side by side with the HR department to assist with on-boarding and other tasks.
  • Assists fellow employees with requests they have and any other needs.
  • Tracks multiple individual projects along with team projects to ensure collaboration takes place.
  • Helps enforce security protocols.
  • Places orders for the office and also clients while checking on the status & providing updates.
  • Using Sharepoint, writes & rolls out new comms for the company.

Order Process Administrator

Direct Signs & Designs
04.2019 - 12.2023
  • Assisted with and oversaw sales for Bay Area, Southern California and other regions.
  • Tracked and juggled multiple projects at once.
  • Updated quarterly forecast for Account Executive I worked directly with.
  • Collaborated with new clients at the start of their project to help get the ball running on marketing needs.
  • Supported existing Clients by keeping their marketing items modern and updated.
  • Provided customer service over the phone and email.
  • Placed small to large orders for clients nationwide.
  • Monitored orders for clients and provided day to day updates on tracking and followed up once orders were delivered.
  • Data entry into Quickbooks.
  • Collected checks from clients daily and then updated account receivable data.
  • Sent out reminders for collections.
  • Cross-checked multiple spreadsheets daily to make sure data was accurate and up to date.
  • Ran the company ecommerce website and processed orders.

Front Desk Receptionist

Massage Heights
06.2018 - 03.2019
  • Greeted customers warmly and made them feel welcome.
  • Prepared the studio before opening and made sure it was prepared properly at closing.
  • Welcomed customers to the front desk and engaged in friendly conversations while conducting check-in process and check-out process.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with booking, rescheduling and cancelling appointments for customers.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Assisted with membership sales and sold products from the lobby.
  • Organized studio suites with therapists and kept the back room and laundry organized.
  • Tracked studio supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Education

High School -

Vista del Lago High School
Folsom, CA
01.2015

Skills

  • People & project management
  • Event planning
  • Customer service
  • Attention to detail
  • Data entry
  • Quickbooks
  • Time management
  • Workflow planning
  • Organizing and categorizing
  • Dedicated team player
  • Administrative support
  • Office supply management

Timeline

Office Assistant

Mass Virtual
01.2024 - Current

Order Process Administrator

Direct Signs & Designs
04.2019 - 12.2023

Front Desk Receptionist

Massage Heights
06.2018 - 03.2019

High School -

Vista del Lago High School

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