Madison Flowers
Hampton,VA
Summary
Dedicated high school senior with experience in customer service and cash handling, seeking to expand skills in a new position. Proven ability to work well under pressure, communicate effectively with many customers, and contribute to team success. Eager to bring a strong work ethic and positive attitude to a new role, with a commitment to delivering excellent service.
Overview
2
2
years of professional experience
Work History
Cashier
Qdoba Eats
Hampton, VA
11.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Freddy's Frozen Custard & Steakburgers
Hampton, Virginia
11.2022 - 11.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Hampton High School
Hampton, Virginia06-2025
Skills
- Critical thinking
- Active listening
- Interpersonal skills
- Communication
- Customer service
- Complex Problem-solving
- Customer assistance
- Cash handling expertise
- Clear communication
- Time management skills
References
- Alicia, Dudley, Success 101 Teacher, (757)825-4430
- Nicole, Carter, Cheer Coach, (757) 871-5228
Timeline
Cashier
Qdoba Eats
11.2023 - Current
Cashier
Freddy's Frozen Custard & Steakburgers
11.2022 - 11.2023
High School Diploma -
Hampton High School