Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Auxiliary Teacher
Little Crusaders Learning Center
08.2022 - 07.2023
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Store Manager
Surf Style
11.2021 - 08.2022
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Assisted with hiring, training and mentoring new staff members.
Auto Shop Manager
International Motors Inc.
01.2021 - 10.2021
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Sales Developer
Infocision Management Corp.
02.2020 - 02.2021
Established relationships with prospects and customers to promote product understanding and drive sales growth.
Developed and maintained positive relationships with key decision-makers and influencers.
Won new business by articulating full value of company's capabilities to prospects.
Achieved and exceeded monthly and annual sales targets.
Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
Shift Leader
Books-A-Million
04.2017 - 09.2019
Trained new employees and delegated daily tasks and responsibilities.
Completed cash and credit card transactions accurately using POS software.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.