Madison Fraser
Valley Stream
Summary
Offering compassionate and insightful approach, eager to learn and grow in supportive environment. Brings foundational understanding of human behavior and communication strategies, with focus on empathy and active listening. Ready to use and develop interpersonal and analytical skills in this role.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Upper East Side NY/ Times Square NY/ Queens NY
05.2023 - Current
- Delivered exceptional customer service in high-volume environments, ensuring satisfaction and repeat business.
- Prepared and served a variety of beverages, adhering to Starbucks' quality standards and procedures.
- Trained new baristas on beverage preparation techniques and operational protocols to enhance team performance.
- Managed inventory levels, restocking supplies efficiently to maintain smooth operations during peak hours.
- Maintained cleanliness and organization of workstations, contributing to a positive environment for customers and staff.
- Resolved customer complaints effectively, fostering loyalty through personalized service experiences.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Counselor
The Maine Idea at Camp Walden
Denmark, ME
08.2023 - Current
- I participated in the higher level of the STEPS program at my summer camp for two weeks. Helped run evening activities, assisted at the ropes and landsports department, helped out in my bunk, and accompanied my bunk on its trip and overnight.
- 2 weeks
- Supervised group activities to ensure participant safety and engagement.
- Facilitated skill-building workshops, fostering teamwork and collaboration among campers.
- Developed creative lesson plans aligned with camp objectives and camper interests.
- Monitored camper behavior, implementing conflict resolution strategies as needed.
Smoothie Bar Employee
Inside LA Fitness
Howard Beach, NY
01.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances during shifts.
Apprentice
Studio institute (TAP)
Manhattan, NY
03.2022 - 08.2022
- A 3 month training program to receive a paid summer internship teaching children art. A 2 month paid internship where I taught art lessons to different groups of children in a day camp, created lesson plans and kept structure in a classroom setting.
- Led collaborative projects to enhance studio workflow and operational efficiency.
- Mentored junior apprentices, fostering skill development and knowledge sharing.
- Implemented feedback mechanisms to improve team performance and client satisfaction.
Education
Borough of Manhattan Community College
Tribeca, NY02.2026
Communication design - Graphic Design
Fashion Institute of Technology
Chelsea, NY01.2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
LANGUAGES
English (Fluent)
Timeline
Smoothie Bar Employee
Inside LA Fitness
01.2026 - Current
Counselor
The Maine Idea at Camp Walden
08.2023 - Current
Barista
Starbucks
05.2023 - Current
Apprentice
Studio institute (TAP)
03.2022 - 08.2022
Borough of Manhattan Community College
Communication design - Graphic Design
Fashion Institute of Technology