Madison Froedge
Westmoreland,TN
Summary
Detail-oriented professional with a strong background in workflow optimization and customer engagement. Proven ability to manage inventory and streamline processes, contributing to enhanced operational efficiency.
Results-driven individual with experience in supervisory roles, skilled in training and mentoring teams. Expertise in inventory management and problem-solving, ensuring compliance with safety standards while fostering a collaborative work environment.
Organized and proactive professional with a versatile background in office administration. Known for strong document preparation and scheduling abilities, committed to improving customer engagement and operational workflows.
Overview
7
7
years of professional experience
Work History
Custodian
Bethpage Elementary School
09.2025 - Current
- Maintained cleanliness and sanitation of classrooms, hallways, and common areas.
- Operated cleaning equipment including floor buffers, vacuums, and pressure washers.
- Conducted routine inspections to identify maintenance needs and safety hazards.
- Assisted in the setup and breakdown of school events and activities.
Shift Lead
A&C Business Enterprises
02.2023 - 08.2025
- Supervised daily operations, ensuring adherence to company policies and quality standards.
- Trained and mentored new staff, fostering a collaborative team environment.
- Streamlined workflow processes, enhancing productivity and operational efficiency.
- Managed inventory levels, coordinating with suppliers to minimize stock shortages.
- Implemented safety protocols, reducing workplace incidents and promoting a safe environment.
Administrative Assistant
Atcorr Packaging
09.2019 - 09.2022
- Managed daily office operations to ensure efficient workflow.
- Answered phones, emails, and greeted customers, vendors, and delivery drivers.
- Processed purchase orders, invoices, and shipping documentation.
- Coordinated communication between production, warehouse, shipping, and management teams.
- Maintained accurate records of inventory, orders, and customer information.
- Ordered and tracked office and packaging supplies to maintain inventory levels.
- Prepared reports, spreadsheets, and other administrative documents using Microsoft Office.
- Assisted with payroll, timekeeping, and employee records as needed.
- Filed documents and maintained organized digital and paper records.
- Resolved customer inquiries and supported order processing from receipt through shipment.
- Ensured compliance with company policies and confidentiality standards.
Education
Associate of Applied Science - Medical Information Technology
SKYCTC
Bowling Green, KY05.2028
High School Diploma -
Metcalfe County High School
Edmonton, KYSkills
- Document preparation
- Scheduling appointments
- Billing and invoicing
- Scheduling and calendar management
- File organization
- Database entry
- Inventory management
- Confidentiality handling
- Telephone reception
- Word processing
- Workflow optimization
- Customer engagement
- Office supply management
- Event planning
Timeline
Custodian
Bethpage Elementary School
09.2025 - Current
Shift Lead
A&C Business Enterprises
02.2023 - 08.2025
Administrative Assistant
Atcorr Packaging
09.2019 - 09.2022
High School Diploma -
Metcalfe County High School
Associate of Applied Science - Medical Information Technology
SKYCTC