Madison Garcia
Surprise,AZ
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
2
2
years of professional experience
Work History
Team Leader
Kentucky Fried Chicken
Avondale, AZ
04.2023 - Current
- Managed cash flow through registers, totaling $3,000-$5,000 per shift
- Maintained efficiency in a fast-paced food establishment
- Collaborated effectively with team members to achieve daily sales goals
- Maintained a clean and organized work environment to ensure orderly workflow
- Provided friendly and efficient customer service, handling customer inquiries and resolving issues promptly
Team Leader
Coldstone Creamery
Avondale, AZ
10.2022 - 04.2023
- Settled down upset customers and coworkers
- Memorized over 50 menu items and toppings to create customized desserts and beverages
- Optimized workflow by maintaining a clean and organized work space
- Trained new hires on menu items, computer systems, and customer service expectations
- Communicated with 2-5 employees each shift to assure efficiency
Education
Millennium High School
Goodyear, AZSkills
- Collaborative and Patient
- Problem-Solving
- Time-efficient
- Organized
Timeline
Team Leader
Kentucky Fried Chicken
04.2023 - Current
Team Leader
Coldstone Creamery
10.2022 - 04.2023
Millennium High School