Madison Gardner
Meriden
Summary
Dynamic professional with extensive experience at Waterbury Center for Nursing and Rehabilitation, excelling in customer service and administrative support. Proven ability to lead teams effectively, manage staff scheduling, and enhance operational efficiency. Recognized for problem-solving skills and maintaining a welcoming environment, ensuring exceptional client experiences.
Overview
8
8
years of professional experience
Work History
Receptionist
Waterbury Center for Nursing and Rehabilitation
Waterbury
12.2024 - Current
- Greeted visitors and clients, creating a welcoming atmosphere.
- Managed incoming calls, ensuring efficient communication by directing to appropriate staff members.
- Maintained reception area cleanliness and organization for professional appearance.
- Coordinated office supplies inventory and placed orders to maintain stock levels.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted staff members with administrative tasks, enhancing workflow by typing letters, filing, scanning, and copying documents.
- Sorted incoming mail and directed to correct personnel each day.
Restaurant Manager
McDonald’s
09.2017 - 12.2024
- Trouble shooting issues quickly and efficiently with staff and customers.
- Experienced in leading crew members in their specific tasks to create more efficient and quick service.
- Creating and maintaining weekly schedule for 70+ crew members.
- Conducting interviews and offering recommendations to hiring managers on potential crew members.
- Assist with the onboarding.
Education
High School -
O.H Platt High School
01.2017
Skills
- Multi-tasking skills
- Problem Solving Skills
- Staff Scheduling
- Customer Service
- Money management
- Time Management
- HR Hiring
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Administrative support
- Reception desk management
- Clerical support
- Front desk operations
- Phone etiquette
Timeline
Receptionist
Waterbury Center for Nursing and Rehabilitation
12.2024 - Current
Restaurant Manager
McDonald’s
09.2017 - 12.2024
High School -
O.H Platt High School