Summary
Overview
Work History
Education
Skills
Timeline
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Madison Garza

Bertram,TX

Summary

Attentive professional with experience as a Barista at Gathering Grounds, excelling in cash handling and a welcoming atmosphere. Recognized outstanding time management and active listening skills, contributing to a positive team environment and enhancing customer satisfaction through effective communication.

Overview

2
2
years of professional experience

Work History

Barista

Gathering Grounds
02.2024 - Current
  • Maintain a clean and organized workspace for productivity and safety.
  • Creates a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interact with customers during busy periods to promote a positive environment for customers and employees.
  • Contributes to a positive team environment through effective communication and collaboration with peers.
  • Cash handling , bank deposits
  • Maintain inventory and dealing with vendors.

Concierge

The Pointe at Cedar Park
04.2023 - 12.2024
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to family, residents and vendors.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Answered multi line phone, took efficient messages and delivered them to the correct departments.
  • Assisted Home Health, Hospice and visiting Physicians with scheduling appointments with residents.

Education

High School Diploma -

Glenn High School
Leander, TX
05-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Cash handling
  • Active listener
  • Cleanliness

Timeline

Barista

Gathering Grounds
02.2024 - Current

Concierge

The Pointe at Cedar Park
04.2023 - 12.2024

High School Diploma -

Glenn High School

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Madison Garza