Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Gill

Brookville,PA

Summary

Hard working college student (3.7 GPA) currently attending PSUD with 4+ years work experience. Recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers. Frequently praised as focused by my peers, I can be relied upon to help you and your company achieve its goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Online Grocery Associate

Walmart
07.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed orders prior to pick up for accuracy and purchase-by dates.
  • Loaded and unloaded orders in customer's cars.
  • Corresponded with online customers over the phone to address questions, complaints, and concerns.

Assistant Manager

Arby's
05.2019 - 05.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established team priorities, maintained schedules and monitored performance.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.

Education

No Degree -

Penn State Dubois
DuBois, PA
05.2026

High School Diploma -

Brookville High School
Brookville, PA
05.2021

Skills

  • Proven ability to work independently
  • Effective Multitasking
  • Time Management
  • Hospitality and Accommodation

Certification

  • ServSafe Food Protection Management Safety

Timeline

Online Grocery Associate

Walmart
07.2022 - Current

Assistant Manager

Arby's
05.2019 - 05.2022

No Degree -

Penn State Dubois

High School Diploma -

Brookville High School

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Madison Gill