Madison Gillott
Cullman,AL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Digital Shopper
Walmart
08.2025 - Current
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Sandwich Artist
SUBWAY®Restaurants
03.2025 - 08.2025
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Production Assistant
Nito Dinko
08.2024 - 11.2024
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Communicated with other crew members via walkie talkies to coordinated production activities.
- Completed wide range of tasks in diverse filming areas to support operations.
Nursing Assistant
Ridgewood Health and Rehab
01.2024 - 05.2024
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
No Degree -
Curry Highschool
Curry AlabamaSkills
- Influencer partnerships
- Returns management
- Affiliate marketing
- Order fulfillment
- Shipping logistics
- Follow-up skills
- Drawer balancing
- Returns processing
- Product restocking
- Point of sale operation
- Basic math
- Currency counting
- Customer service excellence
Timeline
Digital Shopper
Walmart
08.2025 - Current
Sandwich Artist
SUBWAY®Restaurants
03.2025 - 08.2025
Production Assistant
Nito Dinko
08.2024 - 11.2024
Nursing Assistant
Ridgewood Health and Rehab
01.2024 - 05.2024
No Degree -
Curry Highschool
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