Madison Goudeau
Ocala,FL
Summary
Dedicated professional with a strong work ethic and proven track record in database data entry and customer relationship management, notably at Manpower/DCF. Excelled in team collaboration and presentation skills, enhancing client satisfaction and data accuracy. Achieved significant improvements in operational efficiency through meticulous attention to detail and proactive problem-solving.
Overview
3
3
years of professional experience
Work History
Data Entry
Manpower/DCF
12.2023 - Current
- Processed accepted materials and components into computer system with timely data entry and logging of client information.
- Completed data entry, maintained filing system for Florida Department of Children and Families and entered and retrieved data for accuracy, completeness and privacy.
- Managed data entry of client information and maintained updated records.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
Server
Drago's Seafood Restaurant
12.2022 - 11.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Server
BJ's Restaurant & Brewhouse
11.2021 - 11.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Science - Industrial-Organizational Psychology
University of Phoenix
Phoenix, AZ03-2028
GED -
Florida Youth Challenge Academy
Starke, FL12-2018
Skills
- Strong Work Ethic
- Database data entry
- 10-Key Data Entry
- Customer Relationship Management
- Presentation Skills
- Team Collaboration
Timeline
Data Entry
Manpower/DCF
12.2023 - Current
Server
Drago's Seafood Restaurant
12.2022 - 11.2023
Server
BJ's Restaurant & Brewhouse
11.2021 - 11.2022
Bachelor of Science - Industrial-Organizational Psychology
University of Phoenix
GED -
Florida Youth Challenge Academy
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