Madison Gramlich
Saint Augustine,FL
Summary
Dynamic and dedicated professional with experience at Winn Dixie Grocery Store, excelling in food safety and customer engagement. Proven ability to enhance team performance and maintain high standards of cleanliness. Recognized for problem-solving skills and a commitment to fostering a positive environment, ensuring customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Deli Associate
Winn Dixie Grocery Store
12.2024 - 09.2025
- Prepared and packaged deli products to ensure freshness and quality.
- Assisted customers with product selection and answered inquiries regarding ingredients and preparation methods.
- Maintained cleanliness of deli area, adhering to health and safety regulations.
- Operated slicing machines and other equipment safely while ensuring efficient workflow.
- Collaborated with team members to manage inventory levels and minimize waste.
- Trained new associates on deli procedures, enhancing team performance and service quality.
- Monitored product displays to maintain visual appeal and compliance with store standards.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Bus Aide
St.johns County School District
03.2022 - 01.2024
- Assisted students during boarding and disembarking, ensuring safety and compliance with district protocols.
- Monitored student behavior on bus, promoting a respectful and orderly environment.
- Collaborated with bus drivers to communicate any issues or concerns regarding student welfare.
- Helped students with special needs access transportation services, fostering inclusivity and support.
- Supported training initiatives for new aides, sharing knowledge of best practices in student assistance.
- Maintained cleanliness of bus interior, contributing to a positive riding experience for all passengers.
Cashier
McDonald's
06.2016 - 11.2019
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with menu selections, enhancing overall dining experience.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Collaborated with team members to meet peak service demands effectively.
- Handled cash management tasks, ensuring accuracy in daily financial reports.
- Monitored inventory levels and communicated needs to management for restocking purposes.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
GED -
First Coast Technical College
Saint Augustine, FLSkills
- Food safety
- Safe food handling practices
- Cleaning and sanitizing
- Customer engagement
- Workplace safety
- Hospitality and accommodation
- Flexible schedule
- Honesty and integrity
- Work area maintenance
- Heavy lifting
- Patience and empathy
- Problem-solving
- Maintaining safe environment
- Child supervision
- Toddler care experience
- Childcare
- Housekeeping
- School-age children experience
- Playing puzzles and games
- Reading and storytelling
- Light housekeeping
Timeline
Deli Associate
Winn Dixie Grocery Store
12.2024 - 09.2025
Bus Aide
St.johns County School District
03.2022 - 01.2024
Cashier
McDonald's
06.2016 - 11.2019
GED -
First Coast Technical College