MADISON GREENE

On Demand Customer Service Specialist with 8+ years of experience in resolving customer issues, driving sales, and enhancing overall experiences. Skilled in digital marketing, data collection, and critical thinking, with a strong focus on customer service and counseling support. Adept at working both independently and as part of a team, demonstrating flexibility and dedication to achieving company goals.

• EXPERIENCE
• Website creation and management, social media management, handle all online responses and scheduling for clients
• Digital Marketing Consultant Couch Counseling Aug 2021 - Present
• Home based travel agent specializing in scheduling personal and business trips through a variety of organizations
• Travel Consultant Evolution Travel Jul 2020 - Oct 2021
• Worked in customer service handling any issues to ensure customer satisfaction. Also worked as cashier, beauty consultant, and stocker
• Customer Service Specialist Target Mar 2018 - Dec 2019
• Worked in the emergency department admitting patients, doing basic office work, scheduling surgeries, and ensuring all insurance was filed correctly
• Admitting Clerk Clay County Hospital Aug 2016 - Mar 2018