Summary
Overview
Work History
Education
Timeline
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Madison Guard

Boise,ID

Summary

Adaptable and dedicated professional with a diverse background in client services, spanning from hospitality and office settings to clinical and in-home care environments. Demonstrated ability to excel in various roles, consistently recognized for outstanding performance and exceptional interpersonal skills. With over ten years of experience in the customer service industry, I've developed a strong foundation in management and organization. My academic pursuits in Psychology, Special Education, and Speech Pathology reflect my passion for helping others and making a positive impact on patient care.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Academic Administrative Assistant

Eagle Gate College
11.2023 - Current
  • Developed and updated spreadsheets and databases to track, analyze, and report on student performance and data.
  • Assisted development and implementation of new administrative procedures to improve efficiency and organization.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources for 20+ faculty members.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Implemented project management techniques and interdepartmental communication to optimize resource allocation and maximize project efficiency.

Lead Behavior Intervention Specialist

Future Public School
2023 - 2023
  • Supervised multiple students behavior during daily academic routines to secure safety of students and staff.
  • Implemented strategic goals based off of individualized IEPs to achieve success in 80% of trials.
  • Maintained accurate and confidential records of assigned students.
  • Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
  • Performed data tracking review for all Diverse Learning team's paperwork before submission to Medicaid.

Sales Associate

Monat
03.2020 - Current
  • Crafted and implemented strategic marketing initiatives, leveraging innovative social media content increasing customer base by 30%.
  • Independently responsible for direct sales with customers and developing long term contact with returning customers exceeding goals MoM.
  • Created effective marketing plans using creative language, graphics, and social media platforms

Bartender

Blanco Tacos & Tequila
12.2021 - 05.2023
  • Recipient of promotion after only three months with the company.
  • Took on lead bartender-manager role, managing customer service, inventory, and opening/closing procedures in high-traffic restaurant environments.
  • Collaborated closely with Senior Management to orchestrate successful special events and promotional campaigns, catering to diverse clientele including businesses and wedding parties.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.

Teller

Wells Fargo
06.2021 - 10.2021

Office Administrator

Inspired Healing
12.2020 - 03.2021

Education

Bachelor of Arts - Psychology, Special Education, Speech Pathology

University of Arizona Tucson
Tucson, AZ
05.2013 - 05.2017

Timeline

Academic Administrative Assistant

Eagle Gate College
11.2023 - Current

Bartender

Blanco Tacos & Tequila
12.2021 - 05.2023

Teller

Wells Fargo
06.2021 - 10.2021

Office Administrator

Inspired Healing
12.2020 - 03.2021

Sales Associate

Monat
03.2020 - Current

Bachelor of Arts - Psychology, Special Education, Speech Pathology

University of Arizona Tucson
05.2013 - 05.2017

Lead Behavior Intervention Specialist

Future Public School
2023 - 2023

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Madison Guard