Madison Guillot
Houma,LA
Summary
Energetic personality in a fast-paced environment. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
PJ's Coffee
Houma, LA
01.2025 - Current
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Input orders into point of sale system and handled customer payments.
Shift Manager
Five Guys
Thibodaux, LA
07.2020 - 01.2025
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Trained new employees on company policies, procedures, and job responsibilities.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Maintained an organized work area to ensure efficient operations.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
Bachelor of Science - Dietetics
Nicholls State University
Thibodaux, LA05-2025
Skills
- Opening and closing duties
- Espresso machine operation
- Dining room maintenance
- Cash handling
- Clear communication
- Safe food handling practices
- Attention to detail
- Positive and professional
- Supervision and leadership
- Customer service
- Collaboration
Certification
- Servsafe May 2024
Affiliations
- Involved in Student Dietetics Association and a member of the Academy of Nutrition and Dietetics
Timeline
Barista
PJ's Coffee
01.2025 - Current
Shift Manager
Five Guys
07.2020 - 01.2025
- Servsafe May 2024
Bachelor of Science - Dietetics
Nicholls State University
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