Madison Hamm

Assisted sales managers and finance managers with loading deals and processing paperwork. Assisted customers with title and tag issues and deal funding issues. Answered customer calls, DMV calls, and bank calls. Handled all deal issues and DMV issues. Scheduled transport drivers for vehicle pick up or delivery. Worked closely with sales managers and finance managers to take care of any issues or calls needing to be made and emails sent. Write up repair orders, dispatch cars to technicians, input all multi-point inspections , price out parts and labor to upload in CDK. Assign technicians to repair orders, bill out work and parts to repair orders, finalize and close repair orders.

Assisted customers at front desk assigning lanes and cashiering, answered phones, assisted in snack bar with cooking and cashiering.

Assisted customers at wood yard, kept up with inventory on excel spreadsheet, created invoices in QuickBooks, assisted with accounts payable by calling customers to collect over due payments.