Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

MADISON HANEY

Norman,OK

Summary

Hardworking Customer Service Representative with experience working with customer base. Knowledgeable and dedicated customer service professional with extensive experience in versatile industries. Driven to build long-term relationships with customers. Seasoned Customer Associate with 2 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Nanny
05.2021 - 08.2021
  • Family care
  • Provided full-time care for two boys ages 5 and 7
  • Provided transportation to and from activities, schools, sports, and play dates to guide them
  • Prepared meals for the children Monday through Friday to help them stay organized
  • Assisted each kid with homework every school night of the week to enhance learning
  • Completed chores such as cleaning, dishes, and taking out trash to show leadership.

Babysitter

Family Friends & Others
05.2018 - 08.2020
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Guided school homework and read bedtime stories to support development.

Customer Service Associate

Ice Ice Baby Snow Cones & Snow Coffee, Family Business
05.2018 - 08.2020
  • Worked varied hours, days, nights, and weekends as business needs dictate
  • Organized all financial transactions
  • Severed customers in excellence
  • Managed Service to increase engagement.

Education

MSW - Social Work

The University of Oklahoma
Norman, OK
05.2025

Bachelor of Science - Psychology

Oklahoma State University
Stillwater, OK
05.2022

High School Diploma -

Union High School
Tulsa, OK
05.2018

Skills

  • Practice management
  • Performance improvement
  • Leadership
  • Collaborative Environments
  • Closing Sales

Additional Information

  • Deans Honor Roll | The College of Arts and Sciences | Oklahoma State University Spring semester of 2021 in recognition of academic excellence. Maintained a 3.5 GPA.

Certification

Dean's Honor Roll

Timeline

Nanny
05.2021 - 08.2021

Babysitter

Family Friends & Others
05.2018 - 08.2020

Customer Service Associate

Ice Ice Baby Snow Cones & Snow Coffee, Family Business
05.2018 - 08.2020

MSW - Social Work

The University of Oklahoma

Bachelor of Science - Psychology

Oklahoma State University

High School Diploma -

Union High School

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MADISON HANEY