Madison Hanson
PALM BAY
Summary
Dynamic insurance agent with a proven track record at Bankers Life & Casualty Insurance, excelling in risk assessment and client relationship management. Adept at crafting tailored insurance solutions and ensuring compliance, I leverage attention to detail and problem-solving skills to enhance client satisfaction and drive business growth.
Overview
12
12
years of professional experience
Work History
Insurance Agent
Bankers Life & Casualty Insurance
Melbourne
05.2024 - Current
- Developed customized insurance plans based on client needs and preferences.
- Conducted policy reviews to ensure compliance with regulations and client requirements.
- Managed client relationships through regular communication and follow-ups.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Responded to customer inquiries and problems to promote great service.
- Assessed customer risk levels and recommended appropriate coverage options.
Bartender
Beef O Bradys
Melbourne
06.2021 - 03.2024
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness of the bar area and equipment.
- Assisted in restocking supplies and organizing inventory.
- Engaged with customers to create a welcoming atmosphere.
- Followed health and safety regulations while handling food and drinks.
- Collaborated with team members to ensure smooth operations during busy shifts.
- Educated patrons on drink selections and specials available.
- Managed cash register and handled customer transactions efficiently.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Crickets Sports Bar
Melbourne
06.2013 - 08.2021
- Greeted frequent visitors by name and explained new promotions.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Education
High School Diploma -
Melbourne High School
Melbourne, FL05-2013
Skills
- Risk assessment
- Problem solving
- Attention to detail
- Client relationship management
- Reliability
Timeline
Insurance Agent
Bankers Life & Casualty Insurance
05.2024 - Current
Bartender
Beef O Bradys
06.2021 - 03.2024
Bartender
Crickets Sports Bar
06.2013 - 08.2021
High School Diploma -
Melbourne High School
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