Madison Hauck
Green Forest,AR
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with efficient service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Taco Bell
08.2019 - 11.2022
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Head Housekeeper
Arsenic and Old Lace
05.2020 - 08.2022
- Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.
- Managed laundry sorting, washing, drying, and ironing.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
House Keeper
Dana's Cleaning Services
12.2017 - 08.2019
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
General Manager of Food Service
Taco Bell
08.2011 - 11.2016
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Education
None - Psychology
North Arkansas College
Harrison, ARGED - High School
Baxter Springs High School
Baxter Springs, KS08.2008
Skills
Customer service, Food service management, people skills, Deep Cleaning, making schedule, taking inventory count
Certification
Foo Safety
Timeline
Head Housekeeper
Arsenic and Old Lace
05.2020 - 08.2022
Shift Lead Manager
Taco Bell
08.2019 - 11.2022
House Keeper
Dana's Cleaning Services
12.2017 - 08.2019
General Manager of Food Service
Taco Bell
08.2011 - 11.2016
None - Psychology
North Arkansas College
GED - High School
Baxter Springs High School