Summary
Overview
Work History
Education
Skills
Publications
Timeline
Generic

MADISON HEIN

Cranberry Township

Summary

Experienced with medical documentation and patient interaction, contributing to effective healthcare delivery. Utilizes precise transcription and administrative skills to support medical teams. Knowledge of electronic health records and medical terminologies ensures high accuracy and efficient workflow.

Overview

4
4
years of professional experience

Work History

Medical Scribe/Medical Assistant/Receptionist

Tri State Orthopedics
06.2024 - Current
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations/injections.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed post-operative care including dressing changes, stitch removal and staple removal.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.

Research Intern

Allegheny Health Network
07.2024 - 09.2024
  • Completed research, compiled data, and assisted in timely reporting.
  • Collaborated with team members for successful completion of research projects.
  • Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
  • Conducted literature reviews to identify relevant research articles and support project objectives.
  • Attended meetings and presentations to learn project details.

Undergrad Research Assistant

Bardo Lab
09.2022 - 05.2024
  • Participated in team meetings to discuss progress on ongoing projects within the topic of substance use disorder.
  • Participated in meetings and seminars to discuss research topics and ethical training.
  • Helped compile data into tables, graphs, charts for presentation purposes or publications for graduate students.
  • Performed literature reviews to identify current trends in the field being studied.
  • Monitored and reported on research progress and related activities.

Co-Coordinator & Social Media Chair

Arts and Science Ambassador
08.2021 - 05.2024
  • Co-Coordinator (2023-2024)
  • Social Media Chair (2022-2023)
  • Completed pre-visit confirmation calls, individualized viewbooks, and post-visit postcards for each student that has visited the College of Arts and Science.
  • Hold a weekly A&S ambassador class where we discuss each major and different professional skills that can be acquired.
  • Provided exceptional customer service/positive attitude when interacting with prospective students, faculty and other ambassadors.
  • Hold a weekly pre-health visit for prospective students with faculty that discusses future classes, opportunities, and current statistics for any pre-health pathway.
  • Utilized strong organizational skills to ensure tasks were completed in a timely manner.
  • Assisted in developing marketing materials such as Instagram post, flyers and video content.
  • Managed flow of incoming content within organization by storing, retrieving and organizing records.
  • Collaborated with other students and faculty to ensure all perspectives and information were shared.

Waitress

Lucianos
12.2020 - 07.2023
  • Demonstrated excellent customer service skills while working in a fast-paced environment.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.
  • Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies.

Tutor Volunteer

Carnegie Learning Center
01.2021 - 05.2023
  • Utilized effective communication skills for all written and verbal interactions.
  • Coached students on academic concepts and explained terminology in easy-to-understand language.
  • Encouraged open communication between students, parents and teachers.
  • Assisted students with technology questions.
  • Personalized lessons in math to meet individual needs of each student.

Team Captain

DanceBlue
01.2022 - 03.2023
  • Supervised and coordinated fundraiser's for the Arts and Science Ambassador Team
  • Participated in a 24 hour dance challenge to raise money for pediatric cancer.
  • Managed incoming donations for all team members via an organized excel sheet and the teams fundraising matrix web page.

Education

Bachelor of Science - Biology

University of Kentucky
Lexington, KY
05.2024

Skills

  • Leadership
  • Communication Skills
  • Complex-Problem Solving
  • Data Collection
  • Social Media Experience
  • Team collaboration
  • Adaptability in Fast-paced environments
  • Data entry experience

Publications

  • Aslami, Jahan MS; Qazi, Sohail MD; Hein, Madison BS; Semenza, Nick MD; Hu, Jessica MD; Reynolds, Michael MD; Acosta, Jonathan MD; and Tang, Peter MD, "Elbow Internal Joint Stabilizers: A Single Institution Retrospective Review of Patient Outcomes for Traumatic Elbow Instability" (2025). Tower Health Research Day. 26.
    https://scholarcommons.towerhealth.org/th_researchday/2024-2025/in_person_posters/26

Timeline

Research Intern

Allegheny Health Network
07.2024 - 09.2024

Medical Scribe/Medical Assistant/Receptionist

Tri State Orthopedics
06.2024 - Current

Undergrad Research Assistant

Bardo Lab
09.2022 - 05.2024

Team Captain

DanceBlue
01.2022 - 03.2023

Co-Coordinator & Social Media Chair

Arts and Science Ambassador
08.2021 - 05.2024

Tutor Volunteer

Carnegie Learning Center
01.2021 - 05.2023

Waitress

Lucianos
12.2020 - 07.2023

Bachelor of Science - Biology

University of Kentucky

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MADISON HEIN