MADISON HEPPNER
Oregon City
Summary
Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into a new field where these transferable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Dutch Bros
01.2024 - 07.2025
- Collaborated with team members to ensure timely service during peak hours, improving workflow.
- Implemented sanitation protocols consistently, contributing to a safe and compliant work environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
Dutch Bros
06.2023 - 11.2023
- Prepared and served high-quality coffee beverages according to customer preferences.
- Maintained cleanliness and organization of workspace and equipment for optimal efficiency.
- Assisted customers with menu selections, enhancing overall experience through product knowledge.
- Operated point-of-sale system accurately, processing transactions and handling cash responsibly.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
Education
High School Diploma -
Oregon City High School
Oregon City, OR06.2025
No Degree - Cosmetology
Summit Salon Academy
Portland, OR02-2027
Skills
- Patience and empathy
- Time management
- Attention to detail
- Problem solving
- Strong work ethic
- Friendly and outgoing
- Team player
- Cash handling
Timeline
Barista
Dutch Bros
01.2024 - 07.2025
Barista
Dutch Bros
06.2023 - 11.2023
High School Diploma -
Oregon City High School
No Degree - Cosmetology
Summit Salon Academy
CAREER HIGHLIGHTS
- DUTCH BROS – WILSONVILLE, OR 06/2023-11/2023
- DUTCH BROS – CLACKAMAS, OR 01/2024-07/2025
- PREPARED AND SERVED HIGH QUALITY BEVERAGES ACCORDING TO COMPANY STANDARDS
- MAINTAINED THE CLEANLINESS AND ORGANIZATION OF THE SHOP
- MANAGED CASH REGISTER TRANSACTIONS ACCURATELY, HANDLING PAYMENTS AND PROCESSING ORDERS
- ADAPTED QUICKLY TO CHANGING DEMANDS, DEMONSTRATING FLEXIBILITY IN A FAST PACED ENVIRONMENT