Madison Hicks
Salt Lake City,UT
Summary
Compassionate and dedicated caregiver with a strong commitment to providing high-quality, person-centered care. Skilled in supporting individuals with daily living activities, building trusting relationships, and promoting comfort, dignity, and independence. Known for a patient, attentive approach and the ability to respond calmly in challenging situations. Passionate about improving the well-being and quality of life of those in my care while working collaboratively with families and healthcare teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Caregiver/Med Tech
Sunrise Senior Living
Sandy, UT
08.2024 - 11.2025
- Supervised a team of caregivers, ensuring the highest level of care and support for elderly residents
- Provided assistance with daily activities such as bathing, dressing, grooming, and medication management
- Monitored residents' health conditions on a regular basis, promptly reporting any changes to medical staff
- Trained new caregivers on best practices in senior care, including safety protocols and effective communication techniques
Wal-Mart Associate
Walmart
Taylorsville, UT
06.2022 - 09.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
McDonalds Crew Member
McDonald's
Taylorsville, UT
08.2021 - 04.2022
- Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
- Collaborated with team members to ensure smooth operations during peak hours
- Handled customer inquiries and complaints in a professional manner, resolving issues promptly
- Operated cash register system accurately, handling transactions with precision
Education
High school diploma - Anatomy and physiology, Medical terminology
Taylorsville High School
Taylorsville, UTSkills
- Caregiving
- Medication management
- Patient assistance
- Medication pass administration
- Anatomy knowledge
- Efficiency
- Medication dispensing
- Warehouse management system
- Freight Experience
- Dementia care
- Medication administration documentation
- Resident supervision
- Ordering medications
- Narcotics count
- Cashiering
- Meal preparation
- Cleaning Experience
- Quality resident care
- Shipping & receiving
- Medical terminology
- Blood glucose monitoring
- Medication charting
- First aid
- Alzheimer's care
- Attention to detail
- Customer Service
- Infection prevention management
- Medication storage
- Medication refills
- Medication cart audits
- Patient personal care assistance
- Care plans
- Teamwork
- Assisting with ADLs
- Medication supplies
- Emergency Response (Code Blue Rapid Response)
- Patient rights
- Patient monitoring
- Geriatrics
- Leadership
- Compliance documentation
- Senior care
- Communication skills
- Medication cart
- EMR systems
- Cash Handling
- Direct patient care
- Workplace safety
- Patient charting
- Outgoing
Certification
- Food Handler Certification
- CPR Certification
- Driver's License
Languages
English
Timeline
Lead Caregiver/Med Tech
Sunrise Senior Living
08.2024 - 11.2025
Wal-Mart Associate
Walmart
06.2022 - 09.2024
McDonalds Crew Member
McDonald's
08.2021 - 04.2022
High school diploma - Anatomy and physiology, Medical terminology
Taylorsville High School