Madison Hill
Enterprise
Summary
Dynamic Front of House Employee at Chicken Salad Chick, recognized for delivering outstanding customer service and fostering team collaboration. Proficient in cash handling and problem-solving, I excelled in high-pressure environments, ensuring guest satisfaction and operational efficiency. My strong work ethic and clear communication skills contributed to a positive dining experience and loyal clientele.
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Employee
Chicken Salad Chick
01.2023 - 10.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale system efficiently, processing orders and managing transactions accurately.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted team members during peak hours to ensure timely food delivery and service.
- Engaged with customers to understand preferences, enhancing overall satisfaction and loyalty.
- Supported inventory management by restocking supplies and monitoring product freshness regularly.
- Collaborated with kitchen staff to facilitate smooth communication between front and back of house operations.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
High School Diploma -
Enterprise High School
Enterprise, ALSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Team collaboration
- Phone etiquette
- Cash handling proficiency
- First aid training
- Basic math
- Clear communication
Certification
- Certified BLS, American Hearts association - 01/2025-01/2027
Timeline
Front of House Employee
Chicken Salad Chick
01.2023 - 10.2023
High School Diploma -
Enterprise High School
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