MADISON HODGES
Indianapolis,IN
Summary
I am a reliable Animal Care and Sales associate team member with proven skills cleaning animal areas, helping customers with whatever they may need or help finding, coorcoordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Pet Care Assistant
Pet Suites
09.2025 - Current
- Provided daily care and supervision for pets, meeting health and safety standards to ensure well-being.
- Implemented enrichment activities to promote physical and mental well-being of pets during their stay.
- Monitored and assessed dogs' behavior and body language to facilitate safe group play
- Supervised one-on-one interactions between associates and dogs not approved for group play to maintain safety.
- Provide a safe playgroup environment for all dogs
- Ensured all dogs were walked and rooms cleaned prior to returning them to their spaces.
- Oversaw feeding of all dogs following cleaning of their rooms
- Have strong communication to provide updates, photos , and reports to the dogs owners
Retail associate
Kohls
09.2023 - Current
- Developed strong product knowledge to enhance customer shopping experience. Maintained a visually appealing store layout, increasing foot traffic. Trained new associates on sales strategies and customer engagement. Conducted inventory management, minimizing stock discrepancies. Received 'Employee of the Month' for outstanding sales performance. Resolved customer inquiries swiftly, ensuring high satisfaction rates. Unload truck lifting 50lbs and more. Collaborated with team to achieve monthly sales goals consistently.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to meet sales goals and improve store operations.
- Trained new associates on company policies, procedures, and customer service standards.
- Processed returns and exchanges while adhering to store policies for customer satisfaction.
- Optimized product display and attracted customers by implementing visual merchandising strategies.
- Monitored inventory levels, coordinating restocking efforts to reduce stockouts and improve availability.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Dog Sitter
12.2022 - Current
- Provided exceptional care for dogs of all breeds and sizes. Ensured dogs received daily exercise, enhancing their health and happiness. Administered medications and special diets as per owner instructions. Developed strong relationships with pets, fostering trust and comfort. Maintained a clean and safe environment for all dogs in my care. Communicated regularly with pet owners, providing updates and peace of mind. Handled multiple dogs simultaneously, showcasing strong multitasking skills. Trained dogs in basic commands, improving their behavior and obedience. Received positive feedback from clients, leading to repeat business.
Retail associate
Walmart
02.2023 - 04.2023
- Developed strong product knowledge to enhance customer shopping experience. Maintained a visually appealing store layout, increasing foot traffic. Conducted inventory management, minimizing stock discrepancies.
Education
High School Diploma - FFA, Agriculture, Animal science, construction
Greenfield Central High School
Greenfield, Indiana01-2025
Skills
- Team player
- Fast learner
- Time management
- Observational skills
- Cleanliness maintenance
- Animal handling
- Pet handling
- Animal care
- Exercising and playing
- Kennel disinfection
- Customer service
- Honest and dependable
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Customer communication
- Human and animal safety
- Decision-making
Accomplishments
- Implemented safety protocols that resulted in zero incidents or injuries
- Provided individualized care, such as accommodating specific feeding schedules, administering medications, and offering, specialized services like senior pet care or behavioral training
- Ensured a clean, disinfected environment is provided. This includes strict, sanitation protocols, safe handling techniques, and, secure, secure, facilities to prevent escape or injury.
- Resolved product issue through consumer testing.
Hobbies and Interests
Babysitting kids and dogs, Being outdoors, Hunting and fishing, Jam skating in the fall winter time with friends, Seeing different animals at Zoos
References
Reference available upon request
Timeline
Pet Care Assistant
Pet Suites
09.2025 - Current
Retail associate
Kohls
09.2023 - Current
Retail associate
Walmart
02.2023 - 04.2023
Dog Sitter
12.2022 - Current
High School Diploma - FFA, Agriculture, Animal science, construction
Greenfield Central High School