Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Holmes

Bigfork,MN

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.


Experienced with childcare, ensuring children's safety and well-being. Utilizes creative strategies to engage children in educational activities and promote development. Knowledge of household management and effective communication with parents to maintain supportive and nurturing environment.


Overview

6
6
years of professional experience

Work History

Barista

Hawks Coffee Shop
05.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

In-Home Nanny

Families Around Town
01.2019 - 05.2023
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
  • Collaborated with parents on establishing routines that fostered independence and self-discipline in children.
  • Managed schedules efficiently, coordinating extracurricular activities and transportation needs for the children.
  • Promoted healthy eating habits with nutritious meal planning and preparation, resulting in balanced diets.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Drove children to dance, cheer, and sports practices.
  • Monitored children's play activities to verify safety.

Education

High School Diploma -

Siouxland Christian School
Sioux City, IA
05-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener
  • Compassionate communication
  • Emotional support
  • Multitasking and organization
  • Critical thinking
  • Flexibility and adaptability
  • Compassionate

Timeline

Barista

Hawks Coffee Shop
05.2023 - Current

In-Home Nanny

Families Around Town
01.2019 - 05.2023

High School Diploma -

Siouxland Christian School

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Madison Holmes