Madison Howard
Buckeye,AZ
Summary
Dependable and reliable team member trained in register operations while providing excellent customer service. Experienced in fast-paced environments and adaptable to last-minute changes. Able to work effectively under pressure and consistently earned high marks for work quality and positive attitude.
Overview
2
2
years of professional experience
Work History
Usher/Cashier Assistant
Harkins Theaters
Phoenix, Arizona
03.2024 - 10.2025
- Greeted patrons and guided them to seats, enhancing guest experience.
- Assisted guests with ticket scanning and entry procedures.
- Monitored auditorium conditions for cleanliness and safety.
- Resolved customer inquiries and concerns promptly.
- Provided assistance to people with disabilities who require special accommodation.
- Processed cash and card transactions efficiently during peak hours.
Membership Advisor
YMCA of Arizona
Phoenix, Arizona
03.2024 - 08.2024
- Guided new members through the registration process and facility orientation.
- Welcomed members and delivered exceptional customer service, fostering positive relationships.
- Promoted membership benefits and encouraged participation in community events.
- Assisted members with inquiries about programs and services offered at YMCA.
- Conducted regular follow-ups with members to ensure satisfaction and engagement.
- Maintained accurate member records using YMCA's database management system.
Education
High School Diploma -
Phoenix Union High School District
Phoenix, AZ05-2024
Skills
- Customer service
- Cash handling
- Conflict resolution
- Data management
- Event coordination
- Relationship building
- Guest and client satisfaction
Timeline
Usher/Cashier Assistant
Harkins Theaters
03.2024 - 10.2025
Membership Advisor
YMCA of Arizona
03.2024 - 08.2024
High School Diploma -
Phoenix Union High School District