Summary
Overview
Work History
Education
Skills
Timeline
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Madison Howard

Madison Howard

Manchester,NH

Summary

Diligent and customer-focused professional with a strong background in delivering exceptional service in fast-paced environments. Skilled in managing responsibilities efficiently while maintaining clear communication with team members to ensure smooth daily operations and high customer satisfaction. Demonstrated ability to multitask, adapt quickly, and maintain strong attention to detail to create a seamless customer experience in every role.

Overview

5
5
years of professional experience

Work History

Server/Bartender

The Goat
Manchester, NH
10.2024 - Current
  • Started as a host, then moved to serving, and now bartending as well.
  • Assisted with menu knowledge, providing recommendations to enhance dining experience and promote specials.
  • Kept customer satisfaction high to ensure repeat business and a consistently maintained tip percentage of 25–40%.
  • Trained new servers on restaurant protocols and customer service best practices, fostering team cohesion.

Outbound Sales Representative

Power Home Remodeling
Boston, MA
07.2024 - 10.2024
  • Generated new customers through door-to-door outreach and relationship building.
  • Managed daily sales territory independently while maintaining high conversion rates.
  • Completed sales goals through effective communication and objection-handling techniques.

Customer Service Representative

Market Basket
Hookset, NH
03.2021 - 07.2024
  • Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
  • Trained new staff on company policies and customer service protocols.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

The Founders Academy Charter School
Manchester, NH
06.2024

Skills

  • Customer service
  • Customer relationships
  • Team Leadership
  • Attention to detail
  • High-volume service
  • Growth mindset

Timeline

Server/Bartender

The Goat
10.2024 - Current

Outbound Sales Representative

Power Home Remodeling
07.2024 - 10.2024

Customer Service Representative

Market Basket
03.2021 - 07.2024

High School Diploma -

The Founders Academy Charter School
Madison Howard